This document is in line with legislation relating to the General Data Protection Regulation, which governs data privacy and its uses within the EU and the EEA.

Mollie Smyth  is committed to ensuring that your privacy is protected. We treat it with the highest standards of security and confidentiality and our policy is not to disclose customer information to any third parties for their own marketing purposes. This privacy information has been prepared in accordance with the Data Protection Act (1998) and the General Data Protection Regulation (GDPR, 2018).

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ESSENTIAL INFORMATION WE COLLECT

We may collect any information that you give us. This can include your name, address, telephone number, email address, and other information, together with data about your use of the website and other information that may be needed from time to time to process an order or request may also be collected.

We also collect information that is not of a personal nature.  For example each time someone visits our website, we may collect the visitor’s IP (Internet Protocol) address and the address of a referring site.

Your internet browser has the in-built facility for storing small files known as cookies (please see below) that hold information which allows a website to recognise your account.  Our website takes advantage of this facility to enhance your experience. You have the ability to prevent your computer from accepting cookies but, if you do, some functionality on the website may be impaired.

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Why do you collect such personal information

• remember who you are after you log in so that you do not need to authenticate at each click;

• monitor if our website is running with the high performance we are dedicated to providing;

• let you browse between products without having to start back from the home page each click;

• remember if you put something in your shopping cart before you decide to checkout;

• control that your data is processed securely

We term this information “essential information” and we collect it through the use of cookies. Cookies are small text files that most websites use. A website places cookies in the web browser and then reads the information collected through the cookies every time the user performs an action. Without enabling this mechanism and this kind of cookies (first-party cookies), we could not provide you with the smooth experience that you expect while you are navigating.

Data collected is held in accordance with the Data Protection Act in the UK.  All reasonable precautions are taken to prevent unauthorised access to this information.  This safeguard may require you to provide additional proof of identity if you want information about your account.

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How do we store, use, share and disclose your personal information

Mollie Smyth is hosted on the WIX platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com's data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.

All direct payment gateways offered by Wix.com and used by our company adhere to the standards by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

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NOTICE TO YOU

We may contact you to notify you regarding your account,  to provide you with information about something, whether for legal, marketing or other business related purposest. For these purposes we may contact you via email, telephone, text messages and by post.

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DISCLOSURE OF INFORMATION

We will never disclose personal information to third parties except when we need to do so in order to carry out the “service” – i.e. when arranging for a courier company to deliver the goods which you have ordered. We may also use information to keep in contact with you and inform you of new products or services.

You have the right and the ability to remove yourself from any mailing list at any point.

If you don't want us to process your data anymore, please contact us at paula@molliesmyth.co.uk

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POLICY CHANGES

We reserve the right to change this policy statement at any time.  The updated policy statement will be available on our website so it is advisable that periodically you review the statement when visiting our website. When we change this Privacy Policy in a material way, we will update the “last updated” date at the start of this Privacy Policy. Changes to this Privacy Policy are effective when they are posted on this page.

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